Big Bear Rafting, Tennessee, United States


5.0 (715 reviews) Closed now - 10:00 AM - 7:00 PM Spent Ranking #9 in Hartford River Rafting & Tubing

Tip: Get splashed!

First time rafting and it was a blast! Joseph was an excellent guide who made the white water rafting experience on Upper Pigeon a whole lot more fun with tricks to get splashed! In terms of safety, his guidance helped us avoid all kinds of rocks and nobody went unintentionally overboard, lol. Their last run at 4:45PM-6:45PM was a perfect time of the day for us and the price per person is very affordable. Highly recommend to go with a group of 6 you know for an adventurous memory. Customer service was also super friendly--totally recommend their business for your experience.
Hartford review images

Address

3165 Big Creek Rd, Hartford, Tennessee, United States, Postal Code: 37753-2135.

Mobile

+1 423-487-4188

Website

http://www.bigbearrafting.com

Email

[email protected]

Working hours

Opening Hours: Tu,We,Th,Sa 10:00-19:00

Current local date and time now

Friday, May 10, 2024, 7:52

User Ratings

5.0 based on (715 reviews)

Excellent
96%
Good
2%
Satisfactory
1%
Poor
0%
Terrible
1%

Reviews


  • 5Jim R 5:00 PM Jul 15, 2022
    Highly Recommend Big Bear
    Excellent! I would highly recommend. This was my second time white water rafting (1st time 30+ years ago) and my kids and girlfriend's first time. We are so happy we randomly picked Big Bear because we ended up with Party Paul as our guide. He was awesome! He was so much fun, my twins want to cancel other events planned on our trip to go rafting again with Paul.

    We were greeted right when arrived and the girls working the front desk couldn't have been any nicer or more helpful. The bus drive was great...the photos were great...and the prices in the gift shop were very reasonable as we bought straps for glasses, cheap sunglasses for kids, t-shirts, photos, and drinks.

    In addition to everything listed above - The scenery was obviously amazing but you'll get that with any of the rafting companies!!!

    Lastly, we enjoyed our guide Paul so much, I have to give a shout-out to his mom who he said loves to read these reviews!

    I highly recommend Big Bear Rafting and Paul
    Hartford Jim R review images

  • 5Mznoname 5:00 PM Nov 9, 2020
    Tip: Get splashed!
    First time rafting and it was a blast! Joseph was an excellent guide who made the white water rafting experience on Upper Pigeon a whole lot more fun with tricks to get splashed! In terms of safety, his guidance helped us avoid all kinds of rocks and nobody went unintentionally overboard, lol. Their last run at 4:45PM-6:45PM was a perfect time of the day for us and the price per person is very affordable. Highly recommend to go with a group of 6 you know for an adventurous memory. Customer service was also super friendly--totally recommend their business for your experience.

  • 5Safari163140 5:00 PM May 26, 2021
    Rapids Review
    Big Bear Rafting was a phenomenal experience at a reasonable price. Our party of 8 was able to enjoy about a two hour experience for a very affordable price. The rapids were intense but also not to scary even for people with little or no experience. The guides in each raft gave exacting directions to all paddlers and were able to perfectly steer the raft through the rapids safely. It was a great time. Well worth the trip.

  • 5rosecarver 5:00 PM Aug 10, 2022
    Upper Pigeon "Classy" Experience
    We had a great time rafting the upper Pigeon River with Big Bear Rafting! We had a Groupon, and the entire process of booking with Big Bear and completing waivers online ahead of time was efficient and easy. Check-in was good and the entire experience was wonderful. Paul was the lead guide of our 4 boats, and we were lucky enough to ride with him. He gave us lots of great info and kept us entertained the entire time. When my husband fell out, Paul kept his cool and got him safely back in the boat. The river was fun with class 3 and 4 rapids. An overall great time was had by all!

  • 5Victoria C 5:00 PM Jul 14, 2020
    Try another river.
    We were in Gatlinburg for a last minute vaca and on the way down started looking into things to do. We're into rafting and thought why not do the Pigeon? We reserved two kayaks for the trip not exactly sure what they were calling "duckies ". When we got there we were told they were inflatables, which we hadn't tried before. "Socks" was our guide and he was great, helping us see the lines and teaching my husband "surf"!
    Great company and fantastic guides. Not all the fluff but definitely all about the river

  • 5fdefosse 5:00 PM Aug 9, 2022
    Great experience
    We took 8 people ranging in age from 8-65 on their upper river rafting trip today. Our guide, Montana, was phenomenal. She made the trip so much fun and very safe even for those in our group who had never been rafting. Would highly recommend them, and ask for Montana...thanks for the memories.

  • 5kcon819 5:00 PM May 12, 2021
    Great experience!
    Fantastic experience! My family ranging from 10-47 years old had so much fun! We did the Class III/IV rapids and it was a great time. We were hesitant at first but so happy we did the Class III/IV. We bought tickets online first which saved us a few bucks. We had a cabin in Gaitlinburg and it was about an hour away and it was an easy drive and easy to find. The checkin was easy and they had a nice little shop inside which we ended up buying some cute shirts/sweatshirts inside. They also have bathrooms and showers to use. Cameron was our guide and he was a great one! He was funny and led us along the river safely. It was such a great experience and I would highly recommend rafting with Big Bear Rafting!

  • 5Karla H 5:00 PM Jul 8, 2020
    First Time Rafting with Jeremy
    A good Groupon made us pick Big Bear Rafting for our family of five. We would pick it again due to the great experience. The scenery was beautiful an the rapids were perfect for first timers. Jeremy was an excellent guide with a great sense of humor and he was very personable. We had one slightly scared child and Jeremy did a great job giving us perfect instruction to make her feel comfortable. Our family would highly recommend Big Bear Rafting and we will join them for another adventure in the future.

  • 5Justice 5:00 PM Jul 27, 2020
    Just awesome-
    I haven’t had so much fun in an afternoon in a long long time. Whitney was our guide, she was outstanding with the kids- giving water guns to splash other boats.

    We spun the raft, splashed through rapids- it was just fun.

    I would recommend this trip for anyone looking for an introductory rafting trip- we did it with a 4 and 10 year old.

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