The pool was excellent. The pool staff was excellent. The front desk staff was horrible. You only get one chance to make a good first impression-they need customer service training. Rooms are older, but clean. Housekeeping staff was great. Most disappointing was the spa. Tried to book a massage the day we arrived for any time during our five day stay. There were ZERO appointments available. I was told they book out two months in advance, and if I used a third party to book our stay, that’s the problem. Very unfriendly, and RUDE. Location was awesome, and the fireworks were spectacular.See more..
4.5Essentials of Safety Harbor(3 reviews) - Worth a trip Spas I had a terrific massage here, staff, service and pricing were all excellent. The spa menu is extensive, monthly specials offered and staff is top notch. Add this to your list of local spas as a must try.See more..
