The Black Ranch, Texas, United States

1Alejandra M 5:00 PM Jul 29, 2017

Unsafe unkept trails
I am hesitant to even write a review but unfortunately feel it's necessary to improve the experience of future visitors. The staff are friendly and love their jobs. I visited this establishment two days in a row. The first day I went by myself. It was my first time on a horse and was nervous. One of the guides was hit on her face by her personal horse and she went down. The horse trotted wildly towards the other horses while we were already mounted. They eventually collected the horse. It took two attempts. On this day I noticed the trails were overgrown with a lot of branches. On the second day as Autumn, the guide, was trying to clear a thick branch while mounted. Her horse kept pulling ahead and she accidentally released a thick branch to my face. I'm lucky I stayed on top of the horse. The impact caused an abrasion to my forehead and a laceration to my eyelid. It required 4 stitches. In order for this business to blossom and succeed. These trails need to be adequately maintained and cared prior to taking riders out. The terrain is rocky and one of the horses was very hesitant to step on the rocks. The guide mentioned two days in a row that he needed new shoes. They offered many apologies. I believe this place has the potential to bring lots of entertainment to many visitors but they really need to care for the trails. The second picture was taken before the incident. My pictures before the incident are also posted on the fb page.