Croaziere Decebalus, Southwest Romania, Romania
3.5 (6 reviews) Spent Ranking #2 in Mehedinti County Cultural Tours • Historical & Heritage Tours • Boat Tours • Private Tours • Nature & Wildlife Tours • Photography Tours • Speed Boats Tours
terrible service
the worst service I have ever seen. We booked a trip to the website two months ago. We arrived on time, but the boat was not there. The guy could not provide information about the departure time. An hour later the ship arrived, but as there were not enough passengers, they were told we had to wait, but there was no information on how much. What was outrageous was the tone and behavior as they were discussed with us. So we finally canceled the trip and could see what we wanted.
Address
Bd. 1 Decembrie 1918 nr. 11A Danube's riverfront, Orsova, Romania, Postal Code: 225200.
Mobile
Website
http://www.plimbari-cazane.ro
Current local date and time now
Thursday, May 09, 2024, 4:35
User Ratings
3.5 based on (6 reviews)
Reviews
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1stedee101 5:00 PM Jun 12, 2022
Travelmarvel Vega
Booked this cruise for 2020 but due to covid we got to do the trip this year. The Vega was a new ship but from day 1 the lift did not work and at no time during the trip did you see anyone try to fix it. Breakfasts were cold the only hot items were the toast and eggs from the egg station. Not enough staff in the restaurant and the staff that were there were inexperienced. Dinner you were given a choice and it was in most cases edible small portions but having 3 or 4 courses you did not feel hungry. The cabin was adequate but the sink in the bathroom had a strange design as the plug did not seal the water in the basin so you had to put the glass over the plughole to keep the water in so you could wash, men could have shave. I thought it was broke so reported it but was told it was a safety design. The enhanced trips were in some cases a waste of money as due to Labour day holiday the German village you were taken to was closed so basically people were saying they had paid 40 euros for a bus ride. The trips were rushed and in some cities it would have been better to have overnight stay so you could do more in for example Vienna. The only positive of this ship was the cleanliness of the cabins and the public areas and the reception staff who were always happy to help. I had never heard of Travelmarvel until this trip took place and would not recommend a river cruise with them. A very second rate company.
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1Tibor 5:00 PM Jul 17, 2021
terrible service
the worst service I have ever seen. We booked a trip to the website two months ago. We arrived on time, but the boat was not there. The guy could not provide information about the departure time. An hour later the ship arrived, but as there were not enough passengers, they were told we had to wait, but there was no information on how much. What was outrageous was the tone and behavior as they were discussed with us. So we finally canceled the trip and could see what we wanted.
