Pacific Trade Winds, Province of Guanacaste, Costa Rica

5Neal Treibley 5:00 PM Dec 26, 2022

Best Honeymoon ever!
My new husband Neal and I are so grateful for Pacific Trade Winds. They built us a dream honeymoon vacation that was absolutely flawless. Every step of the way they were by our side making us feel comfortable and ensuring we would have the trip of a lifetime. Their customer service is by far the best we have ever received from any company. They respond to emails within minutes and are always available by phone. We made multiple changes to our itinerary, even adding excursions while we were in Costa Rica and they pulled every single one off to perfection. Every tour company/excursion they helped us choose was AMAZING. And the Amor Arenal resort they highly recommended was the most beautiful place we've ever stayed in. There are so many people that helped us from Pacific Trade Winds but we want to give a huge shout-out to Marianela, who went above and beyond to help us every single time. We also had incredible customer service from Lorena, Yirleny, Hazel, Esteban, and Maria who was the one who built our vacation package for us. If you're looking for the stress-free vacation of a lifetime, we highly recommend you book with Pacific Trade Winds

5madhav s 5:00 PM Nov 28, 2022

Terrific Experience
Terrific customer service from get go. I might have exchanged almost 50 emails through out the process and they are very caring, professional, attentive and responded back in less than 30 mins for every email. I am able to reach them on phone 24*7 and I had great experience with each and every person whom I spoke to. They are also very accomodative and took care of my last minute requests which were not easy. Another great advantage with PTW is that the prices are as same you tried to book on your own so you will be relaxed understading that you were not overcharged for their commisions. Their website, vouchers are all top notch where you get complete details on your hotels, transportation, activities with no ambiguity. Transportation vehicles, courtesy of drivers, punctiality are all 5 stars. I am super impressed by Pacific Trade Winds and would highly recommend this company for anyone who are looking for an amazing, stress free and reasonable prices.