Seastreak, Massachusetts, United States
3.5 (82 reviews) Spent < 1 hour Ranking #15 in New Bedford Ferries
Good- but beware valet parking charge
The ferry experience is fine- easy to get to the terminal, nice terminal facility with clean bathrooms, loading procedures, smooth fast ride, quick debarking. A little pricier than the Woods Hole ferries but a nice experience. However, the thing that left a bad taste was the cost of valet parking, which I was led to believe would be lower...then i got the bill at the end. Just be aware that they charge PER DAY, so e.g. Fri-Sun is 3 days, not 2. I was led to believe that Fri to Sat was 1 day & Sat to Sun was a 2d day, but actually they count it as 3 days. So your cost can go up quickly.
Address
49 State Pier GPS use: 93 State Pier, New Bedford, MA 02740-7254
Mobile
Website
http://seastreak.com/newbedschedules.aspx
Current local date and time now
Wednesday, May 15, 2024, 18:32
User Ratings
3.5 based on (82 reviews)
Reviews
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4P C 5:00 PM Oct 10, 2022
Good- but beware valet parking charge
The ferry experience is fine- easy to get to the terminal, nice terminal facility with clean bathrooms, loading procedures, smooth fast ride, quick debarking. A little pricier than the Woods Hole ferries but a nice experience. However, the thing that left a bad taste was the cost of valet parking, which I was led to believe would be lower...then i got the bill at the end. Just be aware that they charge PER DAY, so e.g. Fri-Sun is 3 days, not 2. I was led to believe that Fri to Sat was 1 day & Sat to Sun was a 2d day, but actually they count it as 3 days. So your cost can go up quickly.
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3Odyssey821415 5:00 PM Aug 7, 2021
Poor Attitude, Poor Service
I’ve used Seastreak several times for vacationing to Nantucket. It’s much more convenient in comparison to Hyannis and I’ve always had a good experience. I travel with my 2 pups which generally doubles my luggage load and being a solo traveler there is no physical way to carry 3 bags and walk 2 dogs. In the past there have always been carts readily available in the waiting area to load luggage on to. This trip I had to hunt an employee down for help and ask for a cart to put my bags on to. The deck hand that “helped” me had an attitude that I even asked and mumbled under his breathe that it was a little late and that they have to strap everything down. Well, this is always the case with luggage and I’ve never heard of 30 mins prior to departure being late. I watched several other passengers struggle with their luggage, carrying multiple bags as well including a mom pushing an infant in a stroller and trying to pull a rolling suitcase and large tote bag. Employees/deck hands have always offered a cart for bags when seeing this in the past when I’ve traveled with them. The customer service was horrible this trip, most people aren’t going to nantucket for a daytrip and most people have luggage. They should always have carts and there should never be an attitude about having to load it.
