Pump n' Jump, Massachusetts, United States

3laurie s 5:00 PM Dec 7, 2013

THE KIDS LOVE IT
After reading other reviews I do have to agree, Pump n Jump is run very poorly. They don't have professional, mature staff or management and that is unfortunate BUT (and this is a HUGE but), THE KIDS LOVE IT and isn't that what it is all about? If kids are getting hurt this is not on the staff at Pump n Jump this is on the parents. The staff there are hardly adults themselves and they are not meant to babysit your kids so you can hang out with the other moms, they are there to keep the party moving along. Don't get me wrong, I am in FULL agreement that the parties are run very poorly, it is a rip off (one slice of pizza and a mini water bottle hardly cuts it for growing boys) and customer service is in the toilet but the bottom line for me is that my kids (10 and 7) both absolutely love Pump n Jump (Kingston) and it is because of that that I will continue to have their parties there if that is where they want them because their birthday is about THEM not about me relaxing. And to the woman who's credit card was overcharged - that also happened to me (it was a pain in the neck but they did end up sending me a $50 check for the overcharge quite quickly), so again, yup the place is so poorly run ABSOLUTELY but it's not my birthday it's my child's which means it doesn't matter what I think so much if they are having a blast and I have never had a party goer of either of my children not be thrilled to find out the party was at Pump n Jump!

3tfriendt 5:00 PM Sep 23, 2016

Fun on a rainy day.
This is a fun activity for a rainy, nasty day in New England. However, it is a haven for germs. Fairly clean, very busy, and sometimes with different age groups they all go in different directions to do different activities.