MGM Springfield, Massachusetts, United States

3WorldTraveler0505 5:00 PM Oct 26, 2021

Will not visit this casino again
I’m from Connecticut so I was curious to stop in this casino to check it out because I’m used to the Connecticut casinos. My friend and I were driving home from upstate NY and were hungry & thought why not, a casino should have something good to eat……NOT! Very disappointed. We walked around and saw all the restaurants were closed, asked someone who worked there and they apologized & pointed us to Bill’s diner, the only restaurant open at 9:30pm. For that reason, would not want to come to this casino again. If I’m hungry & want something to eat, I’m not going to stay and play if I can’t get any food. The CT casinos have a variety of food places open all night. Signs to find the parking garage were bad also. Had to drive around the block multiple times before finding the garage. Also, there should be a box of masks at elevator if casino is requiring masks….I had to rummage around to find one or not go in….how was I supposed to know of the mask requirement being from out of state? Only positive thing about the casino is the free soda and coffee. I have no plans on visiting this casino again. MGM Springfield needs to learn from their CT neighbors……

3mcdedrick 5:00 PM Aug 15, 2022

MGM not so grand.
I am an MGM person, mostly Las Vegas. But this property is close to home and we thought we were like try it for a couple nights as a base camp for visiting Tree House Brewery in Charlton. So will start with the pros. Free parking..a nice big garage with easy hotel access Easy check in Nice employees all around. Very comfy room and bed. Cooled down quickly. Easy to get around within the hotel/casino complex Free soda/coffee machines on casino floor South Market food court is a solid option and offers 50% off everything Monday -Thursday if you’re over 50 and have the MGM member rewards card. We got very delicious $26 lobster roll meals for $13! Now cons. Not much in area around casino of note except Red Rose Pizzeria which is AWESOME (separate review). Kind of a depressed area. Hotel rooms are a bit noisy..I’m guessing that’s why they provide earplugs? Food /bar options are limited unless you are staying in the weekend, all restaurants except for South Market are closed. Pool is small for the size of hotel. There are signs for a VIP lounge but apparently it was only open for less than a month. There just aren’t any real perks here for their platinum and noir members. I wished I had liked it more. I would stay again but for no more than a night and not as a destination.