Weltkulturerbe Rammelsberg Museum & Besucherbergwerk, Lower Saxony, Germany

4Marilyn H 5:00 PM Jul 14, 2022

Disappointing due to language
We booked this mine tour for 3:00 pm as all other slots were full. Unfortunately, the ticket cashier neglected to tell us that it would be German speaking only. She knew we were English when we asked for tickets. The guide noticed , once we got underground and out of the train that we couldn’t understand so he explained a little in English and then said if we came back the next day( the day we were departing) for 9:45 that we would hear it all in English. One of our friends did bring the matter up upon our departure from the building but it was kind of laughed at. I do think that staff should make people aware of the English and German speaking times.

4dgjohansson 5:00 PM Jul 31, 2022

Lack of English drags down the grade for this interesting place
I'm divided about this place, mainly because I don't feel that the museum knows what to focus on - the mine or everything around the mine. With this I mean that the mine, the machines, the buildings are more or less totally ignored. No signs in English but a few in German. But most displays and signs (in German) explains about the displays, which has little to do with the actaul mine, but are put in the room. The only way to learn something about the mine is to go on a guided tour. But due to the aftermath of covid, the tours advertised to be bookable in English are not operational. You can only join a german tour and make the best of it. This also shows the biggest problem with this site - the lack or signs in any other langauge than German. It would have helped sooooo much. Improvment that needs to be done is: 1. Signs in English where therea are signs i German 2. Signs at all explaining the mining equipment left behind. 3. Get the english guided tours running again. At my tour 20% of the guests where not German speaking... But you should still visit this place. It looks amazing from the outside and it is interesting to go into the mine even if you don't understand what they are saying.