Aerie's Winery, Illinois, United States
3.5 (57 reviews) Spent Ranking #14 in Grafton Wineries & Vineyards
Disappointing service and food
I tried to send them a private message. The aerial ride up and down, and the views are perfect. The food and the service, need some work. I ordered food upstairs and sat inside, facing the bar. A waitress brought the bartender a glass of wine from outside, which had a bee/wasp/fly or something else. The bartender used a straw to fish it out, then poured out about an inch and a half of the wine, topped off the original glass of wine and sent it back outside! We all know Aeries makes enough money to give your customer a fresh glass og wine. We had ordered food by then and got uncomfortable about what we were about to ear. My spinach salad (with additional salmon for $5) was no better. There was hardly any cheese and the salmon was shredded. It looked cheap for what we paid. But, I know life goes on for them as they are a big operation and will always have a crowd.
Address
800 Timber Ridge Dr, Grafton, IL 62037-1154
Mobile
Website
http://www.aeriesview.com/
Current local date and time now
Sunday, May 12, 2024, 13:37
User Ratings
3.5 based on (57 reviews)
Reviews
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3Susan t 5:00 PM Oct 29, 2022
Disappointing service and food
I tried to send them a private message. The aerial ride up and down, and the views are perfect. The food and the service, need some work. I ordered food upstairs and sat inside, facing the bar. A waitress brought the bartender a glass of wine from outside, which had a bee/wasp/fly or something else. The bartender used a straw to fish it out, then poured out about an inch and a half of the wine, topped off the original glass of wine and sent it back outside! We all know Aeries makes enough money to give your customer a fresh glass og wine. We had ordered food by then and got uncomfortable about what we were about to ear. My spinach salad (with additional salmon for $5) was no better. There was hardly any cheese and the salmon was shredded. It looked cheap for what we paid. But, I know life goes on for them as they are a big operation and will always have a crowd.
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31castletown 5:00 PM Feb 28, 2022
It's was OK
Nice venue, great view, food on the menu sounded great, but what we got was average. The wine we got I would classify as just above party level wine, but in fairness, maybe we didn't get their best. All in all I would say everything was Ok. I think We would have enjoyed it more if the service had been better, as in slow, and inattentive. Some at our table were half way done with their food before others were served and no one really checked to see if we needed anything, even had to track someone down to get our bill. Will I go back? Sure, everybody deserves a second chance, but if the results are the same, I wouldn't guarantee a third.
