Port of Miami, Florida, United States

5Carlo E 5:00 PM Feb 16, 2023

Efficient transfer
Very efficient check-in at the port for our Celebrity Cruise. Quick drop off of luggage and then breezed through the check-in area to our ship. Beware of the taxi service from your hotel. We had two SUVs with 4 people each. We were charged $42.00 and our friends were charged $58.00, for the exact same trip plus, their driver suggested they also pay for our limo with him. Check before you leave!!

3Allen B 5:00 PM May 23, 2022

Rude employees and disorganized routine
Road signs to find the correct parking area were lacking. Once parked we needed to cross the street from the garage to the terminal with the stopping of traffic by a crossing guard. This guy thought he was the king of Miiami. We were sure he waived us into the crosswalk after cars had stopped, but all of a sudden he went crazy. He started waving his hands at us and yelling. We stopped and he stood facing traffic, the took his right hand and again made a wave gesture to us. We made a step and again he went nuts. Third time, same gesture but we crossed without incident. The people in the cars looked amazed and one lady looked like she was video taping what this guy was doing Once across, we were shown where to stand for Royal Caribbean. We waited in a line for about 10 minutes and then they opened a second line. Everybody behind us jumped over and made it in before we did. Upon our ships return, we were supposedly picked at random for a customs search and question session that took 45 minutes. Random? Bull. It is discrimination because 2 guys traveled together.