MB Events & Adventures, Baden-Wurttemberg, Germany

4.5 (6 reviews) Tuesday: 9:00 AM - 6:00 PM Spent Ranking #1 in Moos Canyoning & Rappelling Tours • Scuba & Snorkelling • 4WD, ATV & Off-Road Tours • Adrenaline & Extreme Tours • Boat Tours • Climbing Tours • Sightseeing Tours • Boat Rentals • Nature & Wildlife Tours • Stand Up Paddleboarding • Kayaking & Canoeing

Stay away of this organisation

We had plannend in July 2021 a road trip with out scouting group (22 children and 13 leaders) from Belgium, through the north of France, to Germany. During the Germany stage, we would do a rafting activity with MB event. The heavy weather conditions (rains and floods), however, did us divert from this original travel plan as the safety of the our group could not be granted. We contacted MB events (2 days upfront) to inform them about our cancellation and got the cold message that we still had to pay the entire amount, as written in their rules. As we did not show simply because of safety reasons , we wanted to have a discussion with them to meet each other in the middle. We understood that cancelling our trip on short notice would mean a money loss for them, but at the same time, there were certain costs which they would not have because of non-show (transport, use of materials). As we had a good reason to cancel (the area to which we were going did flood eventually), we hoped that they would understand our situation and meet us in the middle but that was not the case. We cannot even say that there was any kind of communciation. We tried calling their office 17 times and sent many e-mails (even in German) but got no reply anymore. When we did not hear anything, we decided to transfer part of the total sum as we proposed in 1 of the many e-mails. Then, the day after they immediately came back saying that the rest of the amount also had to be paid. We tried to start up the communciation again but again, nobody was answering anymore. In the end, we paid the entire amount to avoid more costs for our youth group but we feel this is very unfair. we wanted to understand their situation but MB events had totally no understanding for ours. They are a money hungry organisation which has totally no interest in other people's safety. So I would stay away of them, there are for sure better alternatives in the area.

Address

Gewerbestr. 13, Moos, Baden-Württemberg, Germany, Postal Code: 78345.

Mobile

+4977329500851

Website

https://www.mb-events.de

Email

[email protected]

Working hours

Monday : 9:00 AM - 6:00 PM
Tuesday : 9:00 AM - 6:00 PM
Wednesday : 9:00 AM - 6:00 PM
Thursday : 9:00 AM - 6:00 PM
Friday : 9:00 AM - 6:00 PM
Saturday : 9:00 AM - 5:00 PM
Sunday : 10:00 AM - 4:00 PM

Current local date and time now

Tuesday, May 14, 2024, 1:02

User Ratings

4.5 based on (6 reviews)

Excellent

83%

Good

Satisfactory

Poor

Terrible

17%